Issues in Informing Science and Information Technology Communication Management and Control in Distance Learning Scenarios

An approach to improve communication processes in e-learning is introduced. Based on a separation of a content-related and a communicational part of e-learning environments a system to support both students and tutors in their communication endeavors is presented. The communication platform consists of administration, configuration, moderation, and certainly communication tools which are described in detail. Finally the example of a telecooperative case study is given to illustrate the platform’s potential in specific e-teaching/e-learning scenarios.